Compass Mobile Applications
In the not-too-distant past, when businesses examined their processes, the question
was whether or not to automate using mobile computing technology. Regarded as a
huge undertaking, automation and process change were often considered and rejected
for a variety of reasons:
- Too costly
- Too time-intensive
- Too disruptive to day-to-day business operations during implementation
- Inadequate technical expertise in-house to implement and manage
- No clear-cut benefit or return-on-investment to justify the effort and dollars expended
As technology has evolved, mobile computing solutions have become more affordable
and dramatically easier to implement and manage. For example, next-generation switch-based
wireless networks work right out of the box. Sophisticated management applications
enable the automatic downloading of software to handheld devices, eliminating the
many hours previously required to manually load and update each device. Once-cloudy
benefits are now crystal-clear, well proven in organizations around the world.
Across industries—from retail, manufacturing and healthcare, to transportation,
government and wholesale distribution—mobile computing is streamlining business
processes through automation that effectively eliminates errors and delays in the
processing of information.
As time and cost are shaved out of core business activities:
- Costs are reduced
- Sales are increased
- Employees are more productive
- Asset utilization is improved
- Profitability is increased
In addition to quantifiable financial benefits, the power of automation is also
delivering strategic benefits-for example, enabling companies to achieve competitive
advantage through better customer service. And the benefits of that improved service
again ripple right to the bottom line as higher levels of customer retention translate
into increased revenues, overall lower costs and increased profitability.
In the face of such worldwide acceptance and proven results, the question has changed.
Companies no longer ask ‘if' mobile computing solutions should be implemented to
automate processes, but ‘where and how' mobile computing can be applied to reap
the greatest business benefits.
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