We offer a wide range of professional services to our clients including implementations, customizations, technical support, and product training. We can help you on-site or through remote sessions depending on your needs and the project requirements. We are dedicated to client satisfaction and that starts with superior service.
Use the tabs below to learn more about the professional services we provide.
Implementation
When implementing a new solution there is always a fear that things go wrong or that the solution doesn’t fit your needs. The last thing you should be worrying about is if the solution will get up and running successfully. That’s where our team of experts comes in to give you piece of mind. We’ve been implementing Compass Technologies’ products for 25 years in a variety of different industries. We’ve successfully implemented small and large projects along the way.
If you are interested in learning more about our Compass Technologies implementations, please contact our team and we will walk you through the process and address any questions you have.
Training
Getting up to speed on a new solution can be difficult while managing your day-to-day duties. We make it easy for you and your team to learn the ins and outs of the products with minimal downtime. We have experience training system administrators, managers, employees, and more, at all skill levels. As the software publishers, we have complete knowledge of its functionality and are well-versed in what it takes to get new users up to speed. We provide training at every step of the process including during implementation and after going live. This enables you and your employees to feel comfortable using the product before you are production ready.
We invite you to learn more about our training services by contacting us.
Knowledge Base and Online Resources
Compass provides customers and partners with online tools for both training and troubleshooting. Our knowledge base includes:
- Full-text Search for Easy Lookup
- Hot Topics by Product
- Frequently Asked Questions
- And More
Custom Development
Sometimes it can be hard to get everything you need from one solution out-of-the-box. That’s why we offer custom development for all Compass Technologies products to ensure our solutions meet the needs of our clients. We have extensive experience in making customizations that range from small and simple to large and complex. Here are just a few of the projects we’ve completed:
- Fund Accounting
- Billing System for Trucking Companies
- Newspaper Distribution Routing System
- Bill of Materials Configurator
- Movie Theater Ticket Report and Consolidation
Our solution encompasses functionally for a wide variety of business types and industries, so don’t be afraid if your specific needs are not listed in our materials. We are happy to review any inquiry and work extensively to find a solution that works perfectly for you. With the help of our amazing support staff and an incredible development team, we will be sure to find something that will be a perfect solution for your business. Contact us to learn more.